Note: You must call in ahead of time in order to schedule a telehealth appointment. If you have an existing walk-in appointment and would like to use our telehealth platform, please call 24 hrs. prior to request this change.

If you are experiencing any technical issues with the VSee app, please call our Alivation IT Team at 402-817-2249. Click here to watch the video tutorial for Vsee.

How to use your Apple or Android device for a Telehealth call:

On your device, open the App store if you have an Apple device or the Google Play store if you have Android. Search for “Vsee Clinic”. You should see the image to the right when you have the correct app.

After you have the app installed, launch the app and enter in “Alivation” as the Room Code.

Enter your name and check the consent box at the bottom of the screen and click “Enter Waiting Room”.

When you enter the waiting room, you will only see video of yourself.

When the provider enters the waiting room, you will see the provider video as well.

When finished with the appointment, click on the Red icon to end the call and exit the waiting room.

For downloadable PDF instructions, click here

To read our blog about telehealth, click here.

Vsee Personal Computer/Mac Instructions